Chief Agentic Officer (CAgO)
A C-suite leader who turns autonomous AI “crews” into reliable business value.
Contact Tony Wood
Role at a Glance
Directs digital agents and physical robots
Ensures seamless coordination between AI and robotics in business operations.
Aligns their actions with strategy, ethics, and ROI
Guarantees that all agentic activities support company goals and ethical standards.
Keeps humans central, AI accountable
Maintains human oversight and responsibility in all AI-driven processes.
Why the Role Exists
Agentic AI is moving beyond chatbots to multi-agent teamwork
AI is evolving from simple assistants to complex, collaborative teams.
70% of firms aim to adopt by 2025
Widespread industry adoption is imminent.
Early users report big jumps in speed, savings, and innovation
Organisations already using agentic AI see significant benefits.
Strategic Benefits
Faster, cheaper processes across functions
Accelerate workflows and reduce costs organisation-wide.
Built-in compliance with new AI laws
Stay ahead of regulatory changes with compliant AI systems.
Staff freed for higher-value work
Enable employees to focus on strategic and creative tasks.
Competitive edge from rapid experimentation
Gain advantage through fast, iterative innovation.
Core Responsibilities
Enterprise Integration
Map, pilot, and scale agent use-cases
Governance & Ethics
Chair AI Oversight Committee, set guardrails
Human–AI Collaboration
Redesign workflows, upskill teams
Security & Risk
Partner with CISO/CIO, run threat modelling
Vendor & Tech Stack
Choose platforms, lead “Agentic Centre of Excellence”
Continuous Improvement
Track ROI, retire under-performing agents
Essential Skill Set
Strong AI literacy (coding not required)
Understand AI concepts and applications.
Strategic roadmap delivery
Plan and execute long-term AI strategies.
Governance, risk, and ethics expertise
Ensure responsible and compliant AI use.
Clear cross-functional communication
Bridge gaps between teams and disciplines.
Proven change-management leadership
Lead organisations through transformation.
Reporting Line
1
Reports to the CEO for enterprise reach
Direct line to the top executive for maximum impact.
2
Peers with CIO, CTO, and COO
Collaborates closely with other C-suite leaders.
3
Gives regular Board updates on ROI, risk, and ethics
Keeps the Board informed on key performance and compliance metrics.
Industry Use-Cases
Governance & Ethics Framework
Transparent audit trails for every agent decision
Maintain clear records for accountability.
Alignment with EU AI Act and UK Governance Code
Ensure all actions comply with current regulations.
“Human-in-the-loop” rules for critical calls
Humans remain involved in key decisions.
Security Checklist
Shared playbooks with CIO/CISO
Collaborate on security protocols and best practices.
API threat modelling and penetration tests
Identify and address vulnerabilities proactively.
Fail-safe and rollback procedures
Implement robust recovery plans for agentic systems.
How to Introduce the Role
1
Assess
Two-week Agentic Opportunity Scan across functions
2
Pilot
One “lighthouse” use-case with clear KPIs
3
Appoint
Promote or hire a leader to own the CAgO mandate
FAQs
Is a CAgO the same as a Chief AI Officer?
No. A CAIO covers all AI; a CAgO focuses on autonomous agents that act, not just analyse.
Do we need one if we're an SME?
If you run or plan multiple agentic workflows, yes — even part-time.
How soon will regulations bite?
EU AI Act expected 2025; UK and US best-practice guides already influence audits.